Learning & Networking Week, September 18–22


Join our global community in an online festival of learning, career development, networking, and social events. Programming is scheduled for time zones around the world. 50 sessions are FREE for EPIC Members! Tutorials are the only sessions that require pre-registration and a fee ($100 for members).

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How We Empower Travelers to Make More Sustainable Choices

September 21, 2023, 9:00 AM - 10:00 AM PDT

Free for EPIC Members

(Time in CEST: 6–7:00 pm)

Virtual Session

Sponsor Session presented by Nina Horstra, Research Manager; Isabelle Rodot, Senior Researcher; Veronica Ravaglia, Senior Researcher; and Eline Metske, Senior Researcher, Booking.com

The Booking.com research team is constantly partnering with its sustainability teams to research needs, expectations, fears and blockers. In this session, learn actionable tips in researching the topic of sustainability, which comes with its challenges and opportunities.

Booking.com is an EPIC2023 Sponsor. EPIC is a nonprofit organization and we’re grateful for the volunteers, members, and sponsors who support our community.

Nina Hortstra headshotNina Horstra is a UX Research Manager at Booking.com, and Climate Coach at Klimaatgesprekken.nl. Her UX research team at Booking.com focuses on Sustainability, Accessibility and on research for our websites and our apps. In her spare time she is a climate coach, helping people make more sustainable choices and help them talk about climate change effectively to help drive change.


Isabelle Rodot headshotIsabelle Rodot has extensive experience in both market research and user experience research. She has done research in the field of sustainability for the past 3 years to make it easier for travelers to find and book more sustainable travel options. 


Veronica RavigliaVeronica Raviglia is a Senior Researcher passionate about people and with a strong interest for what’s new or next (young generations, emerging media, sustainability challenges, AI and so on). Her professional goal is understanding how brands and companies should best tackle all these areas in order to win people’s trust and loyalty.


Eline MetsgeEline Metske is a quantitative researcher with a natural curiosity for understanding what drives people. Finding a story in numbers is what she enjoys the most about her job. Eline joined Booking.com 5 years ago in the Marketing Insights team. Throughout the years she worked on many topics, and by now specializes in research about brand performance and sustainability.



September 21, 2023
9:00 AM - 10:00 AM PDT
Free for EPIC Members