Join our global community in an online festival of learning, career development, networking, and social events. Programming is scheduled for time zones around the world. 50 sessions are FREE for EPIC Members! Tutorials are the only sessions that require pre-registration and a fee ($100 for members).
All events are shown in US Pacific Time (UTC -7).
(Time in AEST: September 19, 9:30–11:00 am)
Presenters: Alexandra Mack (Director of Research, Ad Hoc LLC) & Marc Lafleur (Senior Director, Human Centered Design, ZS)
Workshop your portfolio in a friendly, supportive group of researchers with experience in a range of organizations, sectors, and industries! First we’ll learn some best practices for effective research portfolios and presentations; then we’ll workshop our own materials with peers in small-group breakout sessions. Bring your portfolio or prepare a 5-10 minute presentation; or just come to learn, share your wisdom, and discuss examples with the community.
Alexandra Mack leads innovative problem solving and strategy development based on a deep understanding of the surrounding culture and activities. She has brought this combination of customer-centered design, innovation, market research, opportunity identification, business planning, and cultural change to projects across verticals, including health care, retail, software, and financial services, and is currently Director of Research at Ad Hoc, LLC where she am responsible for defining approaches and articulating a forward-thinking vision for user research and related design and experience work with our government clients. She is also an Entrepreneur in Residence with Yale Ventures, where she has mentored student venture teams and advised faculty innovators looking to translate technologies into businesses.
Marc Lafleur has partnered with many of the world’s largest pharmaceuticals and healthcare companies over the last decade to solve complex challenges and achieve impactful results that start with a deep understanding of human experience. Marc’s work has concentrated on complex health problems and bringing all stakeholders into solution ecosystems using tools rooted in collaborative design. Marc has worked predominantly in the design and innovation spaces, most recently as the lead of Human Centered Design at Cognizant Technology Services. Marc also built and led the health practices at Idea Couture, a strategic design and innovation firm, that was a leader in pioneering ethnographic engagement with patients, carers and HCP’s to inform solutions, and the consultancy Gemic, where Marc worked with senior clients to develop relevant health strategies that were relevant to a changing health landscape. Marc holds a PhD in Anthropology from York University.